Privacy Policy

Quality Imaging Solutions Inc. respects your privacy and is committed to protecting the personal and health information you provide to us.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, request information, book an appointment, submit a referral form, or otherwise communicate with Quality Imaging Solutions Inc.

By using our website or submitting information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website and services, we may collect the following information:

Personal Information

• Full name

• Date of birth

• Telephone number

• Email address

• Address or other contact information

• Information provided when contacting us or requesting an appointment

Appointment Information

When you book an appointment through our website, we may collect:

• The service or examination requested

• Preferred appointment date and time

• Appointment details

• Information necessary to arrange and manage your appointment

Referral and Health Information

If you choose to submit a referral form through our website, we may collect information contained in that referral, which may include medical or health-related information.

This may include:

• Referring physician or healthcare provider information

• Requested diagnostic examination

• Relevant clinical information

• Medical history or other information included on the referral

• Images or documents uploaded by you

Please only provide information that is necessary for us to arrange and provide the requested service.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, depending on the website features and services in use. This may include:

• IP address

• Browser and device information

• Pages visited

• Date and time of visits

• General website usage information

This information may be used to maintain website functionality, improve our website, and help protect our website from unauthorized activity.

2. How We Use Your Information

We may use the information we collect to:

• Schedule, confirm, manage, or reschedule appointments

• Review referral forms before an examination

• Determine the appropriate service based on the referral provided

• Communicate with you regarding your appointment or requested services

• Provide diagnostic imaging and related services

• Respond to questions and requests

• Prepare and provide reports and other healthcare-related documentation

• Maintain appropriate business and healthcare records

• Process payments where applicable

• Improve our services and website

• Maintain the security and functionality of our website and systems

• Comply with applicable legal, regulatory, and professional requirements

We will not use your personal or health information for purposes unrelated to the services you request unless permitted or required by applicable law.

3. How We Protect Your Information

Quality Imaging Solutions Inc. takes reasonable administrative, technical, and organizational measures to protect personal and health information against unauthorized access, loss, misuse, alteration, or disclosure.

Access to personal and health information is limited to individuals who require the information to perform their duties or provide services.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted electronically.

4. Referral Form Uploads

Our website may provide an option for patients to upload referral forms or other documents before an appointment.

Referral forms may contain sensitive medical information. Patients should only upload documents that are relevant to their requested service and should ensure that the information submitted is accurate.

Referral forms submitted through a third-party form service may be processed and stored by that service on our behalf. We take reasonable steps to use appropriate service providers and security measures for information submitted through our website.

5. Third-Party Service Providers

We may use trusted third-party service providers to operate portions of our website and appointment system.

These providers may include services used for:

• Website hosting

• Appointment scheduling

• Online forms and referral uploads

• Calendar synchronization

• Website analytics

• Communications and email services

Third-party providers may process information on our behalf only as necessary to provide their services to us.

Their handling of information may also be subject to their own privacy policies and terms of service.

6. Appointment Scheduling

Our website may allow you to schedule appointments online.

Appointment information may be processed through our website's appointment management system and may be synchronized with our calendar system to help prevent scheduling conflicts.

We may use appointment information to contact you regarding your appointment, including confirmations, reminders, cancellations, or changes.

7. Disclosure of Information

We do not sell or rent your personal or health information.

We may disclose information when reasonably necessary to:

• Provide healthcare or diagnostic imaging services

• Coordinate your appointment or requested service

• Communicate with referring healthcare providers

• Process payments

• Use trusted service providers acting on our behalf

• Maintain required business or healthcare records

• Comply with applicable laws, regulations, court orders, or legal processes

• Protect the rights, safety, property, or security of QIS, our patients, or others

• Address suspected fraud, security incidents, or unauthorized activity

We will limit disclosures to information reasonably necessary for the applicable purpose, subject to applicable law.

8. Communications

If you provide us with your telephone number, email address, or other contact information, we may use it to communicate with you regarding:

• Appointments

• Appointment reminders

• Referral forms

• Examination instructions

• Reports or related services

• Questions or requests you have submitted

We will not use your personal information for unrelated marketing purposes without an appropriate legal basis or consent where required.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve the user experience.

Some third-party services used on our website may also use cookies or similar technologies.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect some website functionality.

10. Children's Privacy

Our website is not intended to encourage children to independently submit personal or medical information online.

Where information relating to a child is required for an appointment or medical service, the information should be submitted by a parent, guardian, or other person legally authorized to provide it.

11. Data Retention

We retain personal and health information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate records, meeting legal or regulatory requirements, resolving disputes, and enforcing applicable agreements.

Healthcare records may be retained for longer periods where required by applicable law, professional standards, or our record-retention practices.

12. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, which may include the right to:

• Request information about how your personal information is handled

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Withdraw consent where processing is based on consent

• Ask questions or raise concerns about how your information is handled

Some requests may be subject to legal, regulatory, medical-record, or other applicable limitations.

To make a privacy-related request, please contact us using the information provided below.

13. External Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, legal requirements, or privacy practices.

When changes are made, the updated policy will be posted on this page and the effective date will be updated accordingly.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Quality Imaging Solutions Inc.

Email: qualityimagingsolutions@gmail.com

Telephone: (767) 818-3968 | (767) 315-3968

Address: 18 Franklyn Lane, Goodwill, Dominica

We will make reasonable efforts to respond to privacy-related requests and concerns in accordance with applicable requirements.

Quality Imaging Solutions Inc.
Your Image. Our Priority.